We would like to sincerely apologise to the ticket holders of NYE at Wet n Wild.
One Cube Entertainment will be refunding ALL ticket holders of NYE at Wet n Wild.
Tickets purchased through Moshtix and Myguestlist have been refunded AUTOMATICALLY. These service providers have commented that whilst the process has been completed, ticket holders should allow a maximum of 10 working days for the refund to reflect in their account.
Hard/Physical Tickets purchased will have the refund process commence early next week. Please go back to your point of purchase next week.
For enquiries regarding this matter, One Cube Entertainment has setup the hotlines below
firstname.lastname@example.org or 0430 666 999
Hotline will be available between 11am - 5pm Monday to Friday